Privacy Policy: Key Points

At DirectMedicines Enterprises Ltd, we are committed to safeguarding and preserving the privacy of our visitors. These "key points" summarise some of the more important provisions in our privacy policy. We also recommend that you read the full privacy policy.

Information we collect

• When you visit our website, we automatically collect and save your IP address.
• When you volunteer information (e.g., filling in an online form), we save details such as your name, delivery address, email, date of birth, telephone number, doctor’s address, patient notes, consultation notes, payment records, and details of medicines ordered.

Use of Your Data

We use your data:

• To provide our services to you (e.g., medical consultations and prescription medications).
• To comply with regulatory requirements.
• To send you details of our goods and services (or those of other companies within our group), but only if you give us permission.

We share your data:

• With third parties as necessary to deliver services.
• With business entities within the HeliosX group.
• With other third parties for marketing purposes, but only with your permission.

Patient Confidentiality

Some of the information we collect is medical data, which is always treated confidentially. We will never disclose medical data unless legally required or permitted to do so. It will not be used for marketing purposes without your express permission.

Privacy Policy - The Details

Introduction

DirectMedicines Enterprises Ltd (registered number 8805262), whose registered office is at 87a Worship Street, London, United Kingdom, EC2A 2BE ("DirectMedicines", "we", "us", or "our") knows that you care how information about you ("Your Data") is used and shared. We appreciate your trust in us to handle your data carefully and sensibly.

This Privacy Policy forms part of our website terms and conditions ("Website Terms"). It explains what happens to any personal information you provide or that we collect while you visit our site.

Note: We update this policy periodically, so please review it regularly.

Important Information About Who We Are

DirectMedicines is the controller responsible for all personal data we receive and hold.

If you have concerns about your data usage, please contact the DPL. You also have the right to contact the Information Commissioner’s Office (ICO).

Information We Collect

We may collect the following types of data:

• Identity Data: First name, last name, date of birth, gender.
• Contact Data: Delivery address, email, phone numbers.
• Financial Data: Bank account details, payment records.
• Medical Data: Patient notes, doctor details, consultation notes, medicines ordered.
• Marketing Data: Communication preferences, marketing preferences.

Aggregated Data (statistical or demographic) may also be collected but is anonymized.

How We Use Your Information

We use Your Data for:

• Providing health services and complying with regulations.
• Communicating changes to our website, services, or products.
• Marketing purposes, but only with your explicit consent.

Data Retention

We retain Your Data only as long as necessary to fulfill its purpose or to meet legal, accounting, or reporting requirements.

Your Legal Rights

You have the right to:

• Request access to Your Data.
• Request corrections to Your Data.
• Request erasure of Your Data.
• Object to the processing of Your Data for specific purposes.
• Withdraw consent for data usage.

To exercise your rights, contact us via email at hello@directmedicines.co.uk.

Contact Us

If you have any questions about this policy, please contact us:

• Email: info@directdedicines.co.uk
• Phone: 0161 706 1964